The integration of technology has revolutionized the way customers interact with establishments and how businesses streamline their operations. Among those popular these days, QR ordering solutions have become a key tool for making ordering easier and faster.
QR code scanning is on the rise in the US alone. By 2025, it’s expected that 99.5 million users will scan QR codes on their smartphones, up from 83.4 million in 2022 according to eMarketer.
Meanwhile, the 2024 Restaurant Technology Landscape Report from the National Restaurant Association indicates a growing trend in QR code usage among diners. It shows that 59% of full-service restaurant customers and 57% of quick-service patrons prefer using QR codes on their smartphones to access menus. Additionally, about half of quick-service customers, 52% and 48% respectively, would use QR codes for ordering food or paying bills. These findings highlight the rising prominence of QR code technology in enhancing the dining experience.
However, not all QR ordering solutions are created equal, with some platforms offering more innovative functionalities that truly redefine the dining experience. Here are some advanced QR ordering features you need to watch out for:
#1 Seamless group dining experience with Group Ordering. With this feature, every member of the dining group can independently place their orders by scanning the QR code, ensuring that each person’s preferences are accurately accounted for. Moreover, group ordering simplifies the payment process, allowing patrons to conveniently settle their bills as a group or split it if they wish to pay for their own meals, providing further flexibility and convenience to diners.
#2 Effortless waitstaff assistance: Instant alerts with a tap. Another standout feature that changes the customer experience for the better is the effortless way your guests can summon waitstaff assistance. There are QR code ordering solutions that work seamlessly with a waiter app so that when a guest taps the option to hail a waiter on their phone, the waiter app instantly notifies the waitstaff, alerting them that a guest is requesting assistance. This ensures that waitstaff can promptly respond to guest needs, enhancing the overall dining experience.
#3 Simplifying payments for your customers with Scan and Pay. The Scan and Pay feature is like having a built-in cashier right on your customers’ smartphones. It’s all about making transactions smoother and pain-free. With this feature, your customers can pay for their orders by scanning a QR code, meaning no more waiting in line or fumbling for cash. It’s swift, it’s contactless, and it’s all about providing the utmost convenience for your customers.
It’s great, particularly during peak hours like busy lunch rush. Your customers can simply scan the QR code at their table, review their bill, and securely complete their payment without the need to flag down a server or wait in line at the cash register.
#4 Streamlining group orders under one tab. Managing group orders in one tab streamlines group dining dynamics by consolidating all orders into a single, easy-to-navigate tab. This simplifies the process for your staff, allowing them to efficiently handle large parties without the confusion of multiple tabs or scattered orders, ultimately enhancing the dining experience for both your customers and your staff.
As the restaurant industry continues to evolve in response to changing consumer preferences and tech advancements, it is important for businesses like yours to embrace advanced QR ordering solutions that offer features like group ordering, tap to hail a waiter, scan and pay, and more. These advanced functionalities streamline operations and enhance the overall dining experience.
While QR ordering itself is not new, these advanced solutions are not common in the market. Sapaad stands out by offering these advanced QR code ordering features. With Sapaad’s powerful QR ordering solution, you can optimize ordering efficiency, enhance customer satisfaction, and stay competitive in today’s market.